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Trademark Policy

The purpose of this policy is to outline how to communicate with in case you want to report or complain about trademark infringement. offers its customers an opportunity to create personalized and customized real wood products. It implies customers may upload, modify, and otherwise use their own materials to personalize products for their own use. 

As specified in our terms and conditions, cannot warrant intellectual property rights for the products created by customers using their own materials. However, all images, texts, and other digital materials displayed at any page of are protected by trademark and cannot be copied, distributed, or used for any purpose, including personal and commercial, unless otherwise stated on products’ description pages. states that customers using their own materials to personalize products have the appropriate intellectual property rights for the materials. shall be held harmless for all liability that may result from the breach of warranties related to the materials uploaded and used by website visitors to personalize their products. 

If you have any questions or concerns about use of your trademark on website, please contact us at and provide the following information:

  • The proof of a valid trademark right registered with a national governmental organization. 

  • The example of the trademark use and identification of the specific product at website that you are objecting to. 

  • Written clarification on the reasons you believe the use of the product at violates your trademark rights. 

  • Full contact information of the trademark owner. 

Once the above documents are provided, will initiate the investigation. If we find evidence on the violation of the trademark rights, we will remove the objected-to materials from the website within 10 business days. will not investigate or consider the complaints that lack either of the information outlined in the above list. is committed to transparent, honest, and fair business practices and will handle all trademark-related matters by the foregoing process. 

If you have any questions about the above trademark policy or need additional information, do not hesitate to contact us at

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